Top 10 Tasks Kiwi Businesses Can Delegate to a Virtual Assistant
As an entrepreneur or full-time freelancer, handling every task yourself can quickly become overwhelming, especially as your business grows and your to-do list expands. This is where a virtual assistant (VA) can shine and resolve any bottlenecks in your processes. With efficient delegation, good VAs can save up to 40 or more hours of work in a single week without sacrificing quality. Fortunately, service providers like us here at Outshore can connect businesses like yours with professionally trained VAs, giving you an extra pair of hands to help your ventures flourish and scale further.
There is a wide range of virtual assistant tasks that you can delegate depending on the needs of the business.
Wondering which tasks you can assign to a VA for the best possible outcome? Here are a few suggestions:
1. Inbox Management
Handling both your personal and professional emails can take hours in a single day, taking away precious time that could have instead been used for more business-critical tasks. Indeed, inbox management is seemingly simple but can quickly become tedious. A VA can help in this regard, cleaning out spam, responding to customer enquiries, forwarding emails to customer support if necessary, following up on clients and business partners, and filtering important emails that require your direct attention.
2. Social Media Engagement
Nowadays, social media plays a huge role in growing your brand, helping with customer engagement and audience reach. However, managing multiple social media channels at once, including Facebook, Instagram, X, LinkedIn, and even local forums or community groups popular in New Zealand, is a heavier task than you might expect. This is especially true as engagement grows. A VA can schedule content, interact with comments, and create calls to action that will potentially boost sales for your business.
3. Data Entry
Data entry is both tedious and time-consuming, preventing you from working on higher-priority tasks. VAs can handle these tasks for you, including organising data using your preferred software, managing client information, and maintaining databases and spreadsheets.
4. Research
Keeping up-to-date on industry trends, analysing competitors, learning about new tools, and conducting research for new products or services—these tasks can take up days or even weeks out of your schedule. A VA can not only do the research for you. They can also summarise and organise any information they find for easy reference later, so that you can make more informed decisions regarding your business.
5. Customer Service
If you don’t have a dedicated team yet for customer support or your current team needs an extra pair of hands, a VA can help with addressing customer concerns such as answering frequently asked questions or handling returns and rescheduling appointments.
6. HR Support
A virtual assistant can provide HR support for your team, especially if the department is still growing. With proper orientation and delegation, a VA can assist with writing and editing employee contracts, onboarding new employees, researching and implementing HR software, assisting with hiring interviews, and writing up the minutes of HR meetings.
7. Schedule Management
A business owner’s schedule can be a mess of meetings, appointments, and events. Not having proper schedule management risks issues like scheduling two commitments on the same date and time or forgetting about important appointments altogether. VAs can organise your schedule and remind you of important events so that you don’t miss anything.
8. Website Management
Light website maintenance and upkeep is a simple task even for VAs who have no coding experience, so long as they have the proper training. Basic tasks such as updating business and product information, ensuring photos are visible, and keeping an eye out for bugs to report to the IT team are all integral to keeping your site functional.
9. Travel Arrangements
Whether you’re heading to Auckland for a conference or flying to Sydney for a client meeting, ironing out the details of your travel tickets, accommodations, itinerary, and other aspects of a business trip can eat up more of your valuable time. With proper delegation, a VA can help plan out the details of any traveling you might have to do to ensure the entire process is hassle-free.
10. Personal and Lifestyle Support
Business owners are sometimes so busy that they can’t maintain a reasonably healthy work-life balance. A virtual assistant can help keep track of personal appointments, manage your personal calendar to ensure it doesn’t clash with your work schedule, and help plan family gatherings, a weekend away at the bach, or a team lunch.
Gain a Boost of Productivity With an Experienced Virtual Assistant
Note that this isn’t a comprehensive list; indeed, there are plenty of other tasks that a VA can assist you with. With their help, you can put your focus on other high-priority tasks that will help your business grow. Here at Outshore, we can pair you with an experienced VA whose skills match your needs, so that they can get right to work with minimal onboarding and training. Ready to reclaim your time? Contact Outshore to find your ideal VA.
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