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Keep the business running,
behind the scenes.
A dedicated ops & admin VA handles bookkeeping support, data management, process documentation, and the operational work that keeps your business from breaking as it grows.
What they take off your plate.
Core skills
Who this is for
Growing businesses where "everyone does everything" is starting to break down. Teams whose financials are always one month behind. Founders who know they should have SOPs but never sit down to write them. If you're hitting a stage where you need the back-office to actually run rather than be cobbled together, an ops & admin VA is the missing piece. For founder-level support that runs alongside ops work, see our Executive VA.
Same process, every role.
Tell us what you need.
We hunt, you don't.
You pick your person.
We handle the rest, it runs.
Full detail on the homepage process · free replacement guarantee on every placement
Why growing NZ businesses are hiring a Filipino VA for ops
There's a stage every growing business hits where "everyone does everything" stops working. Reports aren't getting built. SOPs exist in someone's head, not on paper. Xero is six months behind. Data is messy. Nobody owns the in-between work that makes the rest of the business possible.
Hiring a local ops manager in NZ costs $70,000+ a year, and most small businesses don't need a full-timer. A Philippines virtual assistant with real ops experience handles the operational framework, from bookkeeping support to data cleaning and process documentation, at a fraction of the cost.
Why the Philippines
The Philippines graduates more accounting majors per year than New Zealand has accountants. Xero, which is now standard issue for NZ small businesses, has been one of the most widely-used cloud accounting platforms among Filipino bookkeepers for years. When you hire an offshore VA from the Philippines for ops work, you're not asking them to learn your stack. You're hiring someone who's already been running the same one for five other clients.
Process documentation is the other angle worth highlighting. SOPs only work if they're written clearly. The Philippines' strong written-English tradition, combined with a workforce trained in BPO documentation standards, means the SOPs you'll get back read like something a careful NZ ops manager would have written, not a Google Translate output.
How it works
Book a free strategy call. We'll look at where the operational gaps are in your business, the tools you already use, and the work that's falling through the cracks. Then we'll match you with a VA who has real ops experience and get them onboarded within 14 days. From there, the back-office finally has someone owning it.
"The person we hired has been fantastic and is still with us."
Pat Wong / BP 2Go Balclutha ยท 5.0 on Google
Meet your top three.
A free strategy call with Matthew. A price guide for this role on the call.
Book a free call